Delivery & Shipping Policy

Last Updated: March 10, 2026

At Raktakart, we strive to ensure that your orders are processed and delivered efficiently. This Shipping Policy outlines our procedures regarding order dispatch, delivery timelines, and shipping conditions.

Dispatch & Delivery Timeframe

We typically dispatch all confirmed orders within 48 to 72 hours of receiving them.

Depending on your location, delivery usually takes 3 to 12 working days after dispatch.

Orders are shipped using our trusted logistics partners such as:

  • Delhivery

  • Blue Dart

  • DTDC

  • India Post / Speed Post

  • Other reliable local courier services depending on the destination.

Note: Delivery timelines are approximate and not guaranteed. For time-sensitive orders, we recommend placing orders well in advance.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation message via email or SMS containing the tracking number and courier partner details.

You can track your shipment using the tracking link provided in the message or by visiting the courier partner’s official website.

If you do not receive tracking details within 72 hours of placing your order, please contact our support team for assistance.

Domestic Shipping Policy (India Only)

Shipping Availability
We currently deliver orders across India only.

Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated prior to order processing.

Free Shipping
Free shipping may be offered during promotional campaigns and will be clearly mentioned at the time of purchase.

Delivery Hours
Deliveries are typically made between 9:00 AM – 5:00 PM IST, Monday to Friday, depending on the courier partner.

Holiday Orders
While we attempt to process and ship orders during holidays, dispatch or delivery may be delayed due to courier availability.

Express Shipping
Express shipping options may be available at an additional cost. Free shipping offers do not apply to express delivery services.

Shipping Details Requirements

To ensure timely delivery, customers must provide accurate shipping information, including:

  • Full Name

  • Complete Address with City, State, and Postal Code

  • Nearby Landmark (if applicable)

  • Primary Contact Number

  • Alternate Contact Number (recommended)

Incorrect or incomplete shipping details may result in delivery delays or failed deliveries.

Failed Delivery Attempts

If the courier partner is unable to deliver the package due to reasons such as:

  • Customer unavailability

  • Incorrect or incomplete address

  • Incorrect contact details

  • Refusal to accept the order

the courier service may attempt re-delivery as per their policies.

If delivery fails after multiple attempts, the package may be returned to our warehouse. In such cases:

  • Re-shipping charges may apply, or

  • The order may be cancelled and refunded after deducting applicable shipping costs.

Liability and Delivery Conditions

Raktakart is not responsible for delays or damages caused by:

  • Natural disasters

  • Weather conditions

  • Courier partner delays

  • Incorrect shipping information provided by the customer

  • Government restrictions or unforeseen logistical issues

Deliveries made to office addresses may be received by reception or security staff. Customers are responsible for collecting the package from the authorized receiver.

If a delivery attempt fails due to customer unavailability, the courier partner may reschedule delivery or request pickup from their local office.

No International Shipping

We currently do not offer international shipping.

All orders must be shipped to an address within India only.

Need Help?

If you have any questions regarding shipping or delivery, please contact us:

🌐 Website: https://www.raktakart.in
📧 Email: hrteam@raktakart.in
📞 Phone: +91 9540072005