Privacy Policy

Privacy Policy

Last Updated: March 10, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Company Legal Details

Company Name: Rakta Pay Solution Private Limited
Website: https://raktakart.in

Registered Address:
A-1, KH NO-32/2,533, Megha Apartments Ground Floor Shop,
Rajkori, New Delhi,
New Delhi – 110038, Delhi, India

Phone: +91 9540072005
Email: hrteam@raktakart.in

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares or voting rights.

Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Rakta Pay Solution Private Limited, operating the website Raktakart.

Cookies are small files placed on Your computer, mobile device or any other device by a website containing browsing information.

Device means any device that can access the Service such as a computer, cellphone or tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Usage Data refers to data collected automatically from the use of the Service.

Website refers to Raktakart, accessible from
https://raktakart.in

You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.

Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to this Privacy Policy shall fall under the jurisdiction of the competent courts located in New Delhi, India.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You.

This may include but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Time spent on pages

  • Device identifiers and diagnostics

When accessing the Service through a mobile device, we may collect additional information including mobile device type, operating system, and device ID.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

These technologies may include:

Cookies

A cookie is a small file placed on Your device. You can instruct Your browser to refuse cookies; however, some parts of the Service may not function properly.

Web Beacons

Certain sections of our website or emails may contain small electronic files known as web beacons to measure website performance and usage statistics.

Cookies may be:

  • Session Cookies – deleted when browser closes

  • Persistent Cookies – remain stored on your device

We use cookies for:

  • Essential website functionality

  • Remembering preferences

  • Cookie consent tracking

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service

  • To manage Your account

  • To process transactions and purchases

  • To communicate with You regarding updates, services or support

  • To provide promotional offers where permitted

  • To respond to customer service requests

  • To analyze and improve website performance

  • To comply with legal obligations

Sharing Your Personal Data

We may share your personal information in the following situations:

  • With Service Providers

  • With Business Partners

  • During business transfers or mergers

  • With Affiliates

  • With Your consent

We do not sell your personal data to third parties.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including legal, regulatory, accounting or reporting obligations.

Usage Data may be retained for shorter periods except when required for security or legal purposes.

Transfer of Your Personal Data

Your information may be transferred and processed in locations outside your state or country where data protection laws may differ.

We ensure appropriate safeguards are in place to protect your data during such transfers.

Delete Your Personal Data

You have the right to request deletion or correction of your Personal Data.

You may:

  • Update account information through your account settings

  • Contact us directly to request deletion

We may retain certain data when required by law.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law Enforcement

We may disclose Personal Data if required by law or governmental authorities.

Legal Requirements

We may disclose Personal Data to:

  • Comply with legal obligations

  • Protect company rights or property

  • Investigate wrongdoing

  • Protect public safety

  • Prevent legal liability

Security of Your Personal Data

We implement reasonable technical and organizational measures to protect your Personal Data.

However, no method of electronic transmission or storage is completely secure.

Children’s Data Protection

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children under 18 years of age.

If we become aware that a child has provided personal data without parental consent, we will take steps to delete such information from our systems.

Parents or guardians who believe their child has submitted personal data should contact us immediately.

We comply with applicable Indian data protection laws including the Digital Personal Data Protection Act, 2023 regarding children’s data protection.

Links to Other Websites

Our Service may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page along with a revised Last Updated date.

Users are encouraged to review this policy periodically.

Grievance Redressal Officer

In accordance with applicable Indian laws, the Company has appointed a Grievance Officer to address concerns related to personal data processing.

Grievance Officer
Rakta Pay Solution Private Limited

Phone: +91 9540072005
Email: hrteam@raktakart.in

Address:
A-1, KH NO-32/2,533, Megha Apartments Ground Floor Shop,
Rajkori, New Delhi,
New Delhi – 110038, Delhi, India

The Company will make reasonable efforts to respond to complaints or grievances within 30 days of receipt.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Phone: +91 9540072005
Email: hrteam@raktakart.in

Address:
A-1, KH NO-32/2,533, Megha Apartments Ground Floor Shop,
Rajkori, New Delhi,
New Delhi – 110038, Delhi, India